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Get Support

The fastest paths to an answer
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Self-serve first (usually fastest)

  • Debugging Bots — symptom→cause table for every common failure, plus the full status reference.
  • FAQ — the questions everyone asks, answered.
  • Dashboard — the All Bots view shows every bot’s live status and timeline; Webhooks → Logs shows recent deliveries.
  • Watch it live — meetstream listen pretty-prints your webhook events, and meetstream bot status <id> --watch polls a bot to a terminal state. See the CLI.

Ask from your editor

Connect the docs-search MCP (https://docs.meetstream.ai/_mcp/server) and your AI assistant can search these docs directly — or go further with the action MCP server, which can inspect your actual bots and transcripts while debugging. Setup: Docs for Agents & LLMs.

Reach the team

Email support@meetstream.ai with:

  1. The bot_id (and rough meeting time + platform)
  2. What you expected vs what happened
  3. The create_bot payload if config-related (redact your API key)

That’s everything needed to trace a session — bot IDs let us reconstruct the full status timeline on our side.