FAQ

Zoom, Google Meet, and Microsoft Teams, all through the same API. Google Meet and Teams need zero setup; Zoom needs a one-time Marketplace app setup.

No. One create_bot call with the meeting link is enough. MeetStream detects the platform from the URL. Platform differences that do exist (Zoom’s recording-permission gate, per-participant isolation levels, timeout defaults) are documented on the Zoom, Google Meet, and Teams pages.

Standard invite links: https://meet.google.com/xxx-xxxx-xxx, https://zoom.us/j/<id> (with ?pwd= when the meeting is password-protected), and https://teams.microsoft.com/l/meetup-join/....

Every request sends Authorization: Token YOUR_API_KEY: literally the word Token, not Bearer. Keys come from the dashboard and are scoped per workspace. A missing or invalid key returns 403 Forbidden. See Authentication.

Two fields: meeting_link and bot_name. A successful create returns 201 with the bot_id you’ll use for everything else. See the quickstart.

Yes, two: the API Playground in the dashboard (a visual bot builder with live preview and generated code), and the CLI (npx @meetstream/cli).

GET /bots/{bot_id}/get_audio and /get_video return presigned URLs (links expire, so request a fresh one when you need it). Per-participant streams come from /get_audio_streams and /get_recording_streams.

Depends on the platform. Google Meet delivers one audio track per participant, so each file is that person’s audio. Zoom provides per-speaker audio from its Meeting SDK. Teams mixes audio on its servers, so MeetStream splits the mixed stream by active speaker; when two people talk at once, the overlap goes to one of them. All three support up to 16 speakers. Details: per-participant audio.

Configurable via recording_config.retention (default 30 days, included; longer retention is $0.05/GB per month). When retention expires or you call the delete endpoint, a data_deletion webhook fires and artifact endpoints return 404/410. You can also configure your own object storage in the dashboard. See usage & retention.

GET /bots/{id}/remove_bot makes the bot leave the meeting now; data is kept. DELETE /bots/{id}/delete permanently deletes audio, video, and transcripts.

Post-call: meetstream (in-house), deepgram, assemblyai, sarvam, jigsawstack, and meeting_captions (native platform captions, Meet/Teams). Live streaming: deepgram_streaming and assemblyai_streaming. One provider per request. See post-call and live guides.

Yes. POST /bots/{bot_id}/transcribe re-runs transcription on the recorded audio with any provider config, without re-recording anything. List every run with GET /bots/{bot_id}/transcriptions.

Either post-call processing is still running (retry shortly), or you used a streaming-only provider: those deliver text to your live webhook during the meeting and never produce a post-call transcript. See debugging.

Yes. Connect Google Calendar or Outlook, then schedule per event or enable auto-join (bots are dispatched about 2 minutes before start). Recurring meetings are booked one occurrence at a time. See the Scheduling guide.

Use a deduplication_key (same key + same meeting replays the existing bot) and the Idempotency-Key header for safe retries (replay returns 507 with the original bot). Neither charges twice. See Deduplication & Idempotency.

MeetStream sends each event one time. Respond with a 2xx quickly, then process the event. To deliver an event again, resend it from the Logs tab of the webhook endpoint in the dashboard. Test locally with meetstream listen plus a tunnel. See Webhooks and Events.

Yes. The MeetStream MCP server is an action server: it creates bots, pulls transcripts, and sends messages into live meetings. Add the hosted server at https://mcp.meetstream.ai/mcp and sign in with OAuth (or send your API key). There is nothing to install. There’s also a docs-search MCP at docs.meetstream.ai/_mcp/server.

Append .md to any docs URL for clean Markdown, and start from the index at docs.meetstream.ai/llms.txt. The OpenAPI spec is published at docs.meetstream.ai/openapi.json.

Yes: npx @meetstream/migrate (Node) and meetstream-migrate (PyPI) scan your code and map fields (meeting_url→meeting_link, transcription_options→recording_config.transcript, …). See the migration guide.

MeetStream is ISO 27001 certified and GDPR compliant. MeetStream is HIPAA compliant and signs a BAA on request. SOC 2 Type 2 is under audit. Email support@meetstream.ai for documents.